Tag: VoIP

Learn five real benefits of switching to softphone technology for your business.

You know how important it is to make the best choices when you select services for your business. For every item, there are so many options to sift through as you try to find the best buy for your hard-earned money. On the bright side, there’s a great solution for one of your most important budget items, your company’s phone service. Softphone technology is the perfect option for a business owner who wants cutting edge service without high costs and binding contracts.

In addition to its cost-effectiveness, softphone technology is superior to traditional telephone service in other ways. Consider these five benefits of softphone service:

  1. No need for special equipment. The main feature of softphone technology is that it works through your internet connection. This means that you won’t need expensive installation of cables and high-priced special equipment. In fact, you won’t even need phones. Since your employees will make and receive calls over the web, they can use their computers as phones. Just think of the money you’ll save when you let the computers you’ve already purchased work double time as telephones too.
  2. Stay connected during power outages. If you’ve experience the frustration of losing your phone service when there’s a power failure, softphone technology is the perfect choice for your business. The last thing you need is customers unable to get through to your company, or even leave a message. Softphone technology takes this worry off the table. Since your phone works through the internet, it will continue to function as long as your web connection is up and running. Even if there is an outage, your callers will still reach your company’s voicemail, so you’ll be able to retrieve messages when the power is restored.

3. Secure message storage. Softphone technology gives you the confidence of secure cloud storage of your messages. You won’t need separate answering devices or have to be concerned about missed calls or messages taken incorrectly. Your employees can access their messages at any time, from any location, making it that much easier for them to promptly and efficiently respond to callers.

4. It’s portable. Computers aren’t the only way your staff will be able to make phone calls. Softphone calls can be made from any mobile devices such as laptops, tablets and cell phones. When you or your employees are away from the office, it will be easy to stay in touch with one another and customers.

5. Make it visual. Softphone technology lets you use video calling in addition to regular audio calls. This is a great advantage if you want to keep in close contact with the office while you’re away, or hold meetings with customers and clients in remote locations.

As you can see, softphone technology offers some solid advantages for your business. It will help you to save money, improve efficiency, and streamline your overall phone system. Isn’t it time to stop paying high prices and being bound by expensive contracts for your telephone service? Make the switch to softphone technology today and enjoy the benefits that it is sure to provide.

5 Advantages of Cloud Computing to Improve your Bottom Line

We have all heard this term over and over again, but what does “the cloud” really mean? If you are technologically challenged as a friend of mine calls herself, then saying that cloud computing is helping businesses is something alien or something that you can’t exactly pin point how is it that possible. Well, the possibilities are endless nowadays, literally if you can imagine something better; technology can make it a reality. Business applications are moving to the cloud, the shift from traditional software models to the internet has steadily gained momentum over the last decade. Here are the benefits to being part of the cloud movement. After reading the benefits you will most probably decide that the shift is not just right for you but necessary.

  1. Saving Downtime Costs

If your traditional business apps are down then you will not be able to operate, and if your company can’t operate at its optimal capacity, you will end up wasting a lot of time and money. But if you rely on a cloud computing technology, which putting it plain and simple, your systems exist on the internet, with all the safety nets and precautions required for you to have an up time of 99.99%. No more after hours emergencies, with a 24/7 support you won’t even notice there was an emergency.

  1. Protecting Your Information

One of the worst things that could happen to a business is to lose information, not only your internal information but your customers information, this can permanently ruin your reputation as well as the relationship of trust that you worked so hard to achieve, after all, a business should be able to protect their clients data, which cloud storage can help you protect without breaking the bank, with a robust infrastructure to back you up, you will never lose any important information.

  1. Mobility

By having your data in the cloud, your information will travel along with you wherever you are. No matter what day of the week it is or what time of day, your information will always be available to you, the more applications you have running in the cloud, the more efficient you become. As technology evolves we now expect that information that we care about to be pushed to us in real time. Applications are being developed in that direction as well, keeping up with your work has never been easier.

  1. True Collaboration

No matter where your employees or team mates are, cloud computing will help you get connected and work together in a private space, businesses are running all kinds of apps in the cloud, sharing ideas, worksheets even your accounting system can be online, CRM (Customer Relationship Manager), HR and so much more, as I mentioned before, you just have to imagine the possibilities and most probably there is already a solution waiting for you in the cloud. Business applications are becoming similar to consumer applications such as Facebook or twitter.

  1. Reduce costs

It seems that reducing costs using technology is the common phrase nowadays, with traditional businesses this would have never been said when referring to their IT department with applications running on site on very expensive and complicated hardware and a complete fleet of IT support, and if the company had many locations, the costs of implementation, collaboration and development would go through the roof. Now that is a thing of the past, applications are being run on the internet. And the best of all is that cloud based apps can be up and running in days or weeks and they cost less. With a cloud app you just open a browser, log in, customize your app to your preferences and start using it.

 

In Conclusion:

As cloud computing grows in popularity, many companies are switching their non-cloud products and services as “cloud computing”, so be careful and always dig in deeper to evaluate the cloud offerings and keep in mind that if you have to buy and manage software and hardware, what they are offering isn’t really cloud computing but a fake branding.

 

 

Hold the phone: Five reasons why VoIP is right for your business

Communications can be a big part of a business owner’s budget. With office phones and cell phones, including equipment, maintenance and contracts, the costs can sky rocket in no time at all. And for a company with more than one location, additional phone numbers and operating systems add to the price.  Fortunately, there is a way to streamline your telephone service that will save you money and make things more convenient for you and your callers. Voice-over-IP technology opens up possibilities you may not even be aware of.

With VoIP, your telephone service comes directly through your computer network. All you have to do is plug a phone
into your network to be connected digitally over the internet, which offers a variety of advantages for business owners.

  • Reduce costs. With VoIP, there is no need to pay for expensive phone system equipment or system maintenance. You won’t need a specialist to run cable or an expert to operate the system. Any type of phone you choose, from simple to advanced, will work with this technology.
  • Expand your network. Where a traditional phone system can ring multiple phones at a single office simultaneously, a VoIP system can ring phones at multiple sites. This means that one number can ring phones at all of your offices, as long as they are plugged into your network, allowing your entire company to work as one unit across all locations.
  • Avoid changing phone numbers. As your needs change or your business grows, you may want to move to a new office or expand into different locations. VoIP lets you continue to use the same phone number, saving you the hassle and expense of updating business cards and websites, and insuring that clients and customers won’t lose touch.
  • Keep it local. Regardless of your physical location, VoIP allows you to use local numbers from any calling area. If you are in Mexico City and maintain offices in Texas, for example, you can reserve a local number for your clients across the border.

This will work in any area, and even in multiple sites.

  • Don’t fear power failures. When the power goes out, service to your landline goes with it. When you use VoIP, your phone system isn’t dependent on the power grid. Because it is linked to the internet, any outage will send calls to voicemail, which will be saved in the cloud. You won’t have to worry about missed calls, and missed opportunities, due to power failures.

It’s difficult to find a down side to VoIP.  If you are paying for one or more landlines, plus cell phones, you can reduce the amount you’re spending significantly by choosing VoIP. Eliminating expensive equipment and maintenance puts money back in your hands. Keeping the same phone number when you move prevents confusion and wasted time. Cloud storage means that your calls and voicemails won’t be lost if the power goes out. These advantages make choosing VoIP a win-win for the savvy business owner.