6 Reasons to Switch to Softphone Technology

Are you a business owner who is frustrated by paying exorbitant amounts for your company’s phone service? Are you tired of being bound by a contract that makes you rent specific equipment, upping the cost each time you add new employees or open a new office? If this sounds familiar, you’ll be pleased to know that you can break free of this burden and enter a whole new world of telephone services. Softphone technology is the answer.

Unlike traditional telephone service, which requires installation of special equipment and offers only certain services, softphone technology gives you virtually unlimited freedom in choosing how and where your phone service will work.

Here are six reasons to consider softphone technology:

Are you a business owner who is frustrated by paying exorbitant amounts for your company’s phone service? Are you tired of being bound by a contract that makes you rent specific equipment, upping the cost each time you add new employees or open a new office? If this sounds familiar, you’ll be pleased to know that you can break free of this burden and enter a whole new world of telephone services. Softphone technology is the answer.

Unlike traditional telephone service, which requires installation of special equipment and offers only certain services, softphone technology gives you virtually unlimited freedom in choosing how and where your phone service will work.

Here are six reasons to consider softphone technology:

  1. No special equipment. With softphone technology, you won’t have to purchase any additional equipment for your phone service. In fact, you won’t even need phones! Your computer will become your phone, letting you make and receive calls through the internet. No more high installation charges or equipment rental fees.
  2. Save money and improve efficiency. You’ve already paid for a computer for each of your employees; why not take advantage of softphone technology to let those computers double as telephones? When you hire additional staff or expand to a new location, you won’t have to buy more phones for every desk. And by using the internet for phone service, your employees can help customers without having to run to their desks to take a call.
  3. Fewer power interruptions. When the power goes out, so does your traditional phone service. Callers can’t get through and can’t leave a message. This can lead to frustration and worse, lost business. With softphone technology, power failures won’t be the death of your phone system. The fact that it works through the internet means that even in the event of an outage, callers will still be able to reach your voicemail. If you work in an area that is prone to storm-related power outages, softphone technology is the way to eliminate that worry.
  4. Secure cloud storage. Another advantage of internet-based softphone technology is that all of your voice messages are stored securely in the cloud. You won’t need additional answering devices because you and your employees can easily retrieve messages from any location. Multiple users can access messages simultaneously, improving your call-back rate for customers.
  5. It’s portable. In addition to your computer, any mobile device works with softphone technology. You and your staff can make and receive calls through laptops, cell phones and tablets, making it easy to stay in touch with clients wherever you are.
  6. It’s interactive. You can also use video calling as part of your softphone system. This feature is useful in a lot of business scenarios, such as striking a personal chord with a client or helping to keep a conference call running smoothly.

Consider these six reasons for switching to softphone technology for your business. You have nothing to lose but an expensive contract with limited features. When you make the switch to softphone, you will open up a world of possibilities for your business.

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